FAQ
How long does it take to create my order?
Each Guccella piece is thoughtfully handcrafted. Processing times may vary depending on the design, as every creation is made with intention and care.
Do you offer custom designs?
Yes – custom requests are always welcome. Each piece is designed to reflect your vision, creating something truly one of a kind.
What is your return policy?
Due to the handcrafted and custom nature of our pieces, all sales are final. Please refer to our Returns & Exchanges page for full details.
When will my order ship?
Once your piece is completed, it will be carefully packaged and shipped. Tracking details will be provided upon dispatch.
Guccella pieces are designed for style and adornment and should always be worn under supervision.
Some designs may include small or delicate components such as embellishments, pins, or brooches that require careful handling.
Guccella is not responsible for misuse or negligent use of our products. Pet owners are responsible for ensuring safe use and proper supervision at all times.
We recommend never leaving your pet unattended while wearing any accessory.